Contact us

Sanctuary Lake Medical Practice

Phone: 03 8375 2777 or 03 8375 2778

Fax: 03 8375 2299


11-13 Jamieson Way, Point Cook, VIC 3030


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Clinic Opening Hours

Weekdays: 9:00am – 7:00pm

Saturdays: 9:00am – 5:00pm

Sundays: 10:00am – 2:00pm

Public Holiday ( Except Christmas, Boxing day and Easter holiday): 10:00am – 2:00pm

Good Friday, Christmas day and Boxing day: Closed

After hours contact: 0447 684 871 (strictly only for Sanctuary Lake Medical Practice patients, not bulk billed)

In case of emergency please dial 000


Telephone Communication

Telephone is available via the practice contact number: 03 8375 2777. The practice receptionist will answer and transfer the call to the appropriate staff or doctor. Staff or Doctors who are busy consulting will return calls as soon as they are able to. Emergency calls are an exception and will be taken immediately.


Electronic Communication

Electronic communication is available through the email address Email messages will be forwarded to the appropriate doctor or staff member and a response will be given in a timely manner. Email should not be used for booking or cancelling appointments. All appointments should be made and cancelled via calling us on 03 8375 2777. Our written policy on receiving and returning electronic communication can be requested from reception. Please not that patient health information cannot be transmitted via email. It will be  faxed or posted, or available for collection by arrangement.

    Please phone 03 8375 2777 to make an appointment to see a doctor.